“From a total of 2,283 THR complaints from 1,529 companies, as many as 1,144 complaints are regarding THR not being paid (by companies), 754 complaints are regarding THR being paid not in accordance with provisions, and 385 complaints are regarding THR being paid late,” he expounded in a statement issued here on Friday.
Of the total complaints, 276 complaints have been followed up, while 1,253 have not, he added.
Sanusi further said that out of the 276 complaints that have been followed up with a performance inspection report, one complaint has received the first inspection note and two complaints have been included in the recommendation category.
Meanwhile, Jakarta has been recorded as the province with the highest number of complaints at 703, followed by West Java with 457 complaints; Central Java, 234; Banten, 222; East Java, 191; and Yogyakarta, 56.
He informed that out of the 703 complaints recorded in Jakarta, 338 have been regarding THR not being paid, 233 complaints regarding THR being paid but not in accordance with provisions, and 132 complaints regarding THR being paid late.
“The provinces that have received the lowest complaints are Gorontalo, with two complaints, and Maluku, with only one complaint,” he revealed.
The secretary general added that two provinces, namely West Sulawesi and West Papua, have not recorded any complaints so far.
The 2023 THR Task Force Posts will remain open until April 28 to record people’s complaints on THR payment during the Eid al-Fitr holiday and collective leave days. Meanwhile, the consultation service was closed on April 18.
The THR complaint service can be accessed online at https://poskothr.kemnaker.go.id.
“This (service) is expected to be able to facilitate people who want to file complaints related to the payment of THR for 2023,” Sanusi said.
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